Business Level AIOps

One‑sentence positioning: Full-stack observability and causal AIOps to achieve faster RCA, higher SLA.

Core Use Cases

Real-time incident detection with business-level impact analysis

Automated RCA to pinpoint root cause across network, app, and service layers

Proactive anomaly prediction to prevent service degradation before users notice

Platform capabilities

Bypass traffic mirroring, zero impact

From the overall situation to individual transactions/sessions/data packets

AI-assisted fault location

Top 5 integrations

Category System Method Typical action
ITSM ServiceNow REST/Webhook Auto ticket, RCA feedback
APM Dynatrace, AppDynamics API/Connector KPI context enrichment

Key outcomes & metrics

1 Minute

Real-time incident detection

5 Minutes

Precise root-cause location

10 Minutes

Recovery or service isolation

Compliance & Deployment