Business Performance Center: Real-Time Business Observability & First Awareness AIOps Platform

Business KPIs with service paths to achieve first awareness & faster RCA, reduced downtime with zero impact

Key Business Outcomes

1 Minute

Real-time incident detection

5 Minutes

Precise root-cause location

10 Minutes

Recovery or service isolation

Core capabilities

Hop-by-Hop Correlation

Unified transaction tracking from client → app → network → middleware → database, providing end-to-end visibility.

AI-Assisted Anomaly Detection & Causal RCA

Identify fault domains and impacted KPIs in real-time, enabling faster resolution with actionable insights.

Transaction Detail

Per-transaction, hop-by-hop visibility including response paths and latency for deep diagnostic insights.

Customizable Dashboards

Role-based dashboards with KPI, SLA, and business trend visualizations for operational and management views.

Multi-Dimension Analysis

Correlate by user, channel, transaction type, and application to gain granular root-cause insights.