[ Multi-dimensional and SQL-level Database Observability

Netis delivers real-time insight into database health, SQL performance and application-to-DB call-chains, enabling banks to proactively resolve issues and optimise operations.

PROBLEMS WE SOLVE

OUTCOMES

1

Reduced SQL-level latency by 40 %.

2

Mean Time to Resolution (MTTR) for database-related application outages reduced from hours to under 15 minutes.

3

Gain near-real-time (1-minute) awareness capability of database performance issues.

CORE CAPABILITIES

Real-time SQL level metrics & hotspot identification.

Full application → database call-chain tracing and visualisation.

AI-driven anomaly detection in database performance, locks, latches and resources.

Historical comparison and drift-analysis of database performance after changes.

Restful API & export of database KPI for BI/analytics and compliance reporting

Unified view of database, application and network for cross-domain RCA.

USE CASES

Peak-hour Payment Batch Delay

What happened: Night-time payment batch slowed due to top-SQL changes after schema update.

Outcome: Netis identified the new query as long-running, reported slow SQL statements; team rolled back change and batch completed 25 % faster.

Mobile Banking Timeout Surge

What happened: Mobile login failures increased; users timed out at application layer but DBA metrics looked normal.

Outcome: Netis traced calls into DB, found contention on index rebuild; fix restored success rate to 99.8 %.

 

Branchless ATM Settlement Lag

What happened: ATM settlement lag flagged; root cause unclear between network/DB/app.

Outcome: Netis unified path view pinpointed database issued return code; software upgrade avoided further business impact.

Mini architecture

  • Capture → Analyse → Remediate
  • App-to-DB Path Map
  • AI-RCA Engine

ASSETS

Architecture/flow